Our team
Richard Arpad
TECHNICAL
CONSULTANT
Paweena Wongwut
ACCOUNTS
MANAGER
Pete Wongwut
PROJECT
MANAGER
Banny Shariati
SECURITY
CONSULTANT
Our process
We provide a fine-tuned process which is custom fit for our every client’s needs.
First contact
Calling our customer care team, and having a quick chat will quickly allow us to assess whether we have a solution that suits you. From there, we can provide some indication as to which kind of solution might suit your needs. We can then book an appointment for a consultant to visit your premises.
Our consultation
On the day of the appointment, our consultant will let you know they’re on the way. Once they arrive, they will usually discuss your particular needs or concerns, and tailor a solution or system that will address your needs. You can provide approval on the spot, or you can approve online at a later date.
Our installation
On installation day, technicians arrive and are usually in teams of two. This ensures the quickest delivery possible of a system. The product is often pre-programmed, and where possible, deployments are designed to be done as efficiently as possible. Cable concealment is one of our key specialties, and this aspect of workmanship is given a lot of detail. Systems are tested, polished, and presented to the customer at the end of the process.
Post installation support
If you ever need help, instructions, or any information relating to your system, you can check in with our support team via phone, email or our online support system. This is a free service for the life of the system, and our friendly support staff will provide you with any technical info or instruction that you may need.
Symetrix is a team of professional security system engineers and installers with a genuine passion for innovation and a dedication to excellence in electronic security development, installation, and servicing. We undertake everything from small/simple projects through to large/complex systems.
Symetrix specialise in providing advice and consulting our clients with the end view of providing ‘turnkey’ solutions and installations to solve unique problems and challenges. Symetrix has a proven track record in the design and deployment of electronic systems for a wide range of applications.
So what happens next?
Submit an enquiry or give us a call. We’ll contact you to discuss what options suit you best.